You may feel the harness is too short for your baby and you want to adjust for a growing child, most of the time this occurs while the infant insert is still being used. View the below guide to confirm what setup is best for your child. If removing t

You may feel the harness is too short for your baby and you want to adjust for a growing child, most of the time this occurs while the infant insert is still being used.
View the below guide to confirm what setup is best for your child.
<img alt="infant car seat sizing guide" src="https://cdn.shopify.com/s/files/1/0725/4933/5351/files/Screenshot_2023-04-19_105721.png?v=1681858664">If removing the included cushions does not result in the best fit, you can also adjust the location of the harness, always do this in conjunction with reading our <a href="https://philandteds.sharepoint.com/:b:/s/CustomerSites/EUzL7_HFe4tChigzafQCXsoB3nF-QONsjgpOQlpbuQfMXw?e=6mXcjf" rel="noopener noreferrer" target="_blank" title="protect infant car seat instructions">user instructions</a>.
<img alt="car seat harness adjustment" src="https://cdn.shopify.com/s/files/1/0725/4933/5351/files/car_seat_harness_adjustment.png?v=1681858782">

I want to adjust my infant car seat to correctly fit my growing child

If you are finding that your harness is not tightening evenly, or that the straps are not fully tightened (even when pulling from the back) then your car seat harness straps may have become unbalanced. You can also confirm how to correctly tighten th

If you are finding that your harness is not tightening evenly, or that the straps are not fully tightened (even when pulling from the back) then your car seat harness straps may have become unbalanced.
You can also confirm how to correctly tighten the straps on your capsule from this video
<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen frameborder="0" height="315" src="https://www.youtube.com/embed/0RJFgvjynRQ" title="YouTube video player" width="560"></iframe> To balance your car seat harness straps
<ol>
<li>Ensure your car seat harness is unbuckled</li>
<li>Release straps from the clip on the reverse</li>
<li>Pull the straps through from the front of the car seat</li>
<li>Hold straps vertically to assess if they are balanced (balanced = the same length)</li>
<li>If the straps are unbalanced, balance them by adjusting the straps from the bottom of the car seat. Repeat until straps are even</li>
<li>When balanced, buckle the harness to prevent straps twisting before re-threading and re-attaching the straps to the clip on the back</li>
</ol>
&#xCA;Download <a href="https://philandteds.sharepoint.com/:b:/s/HelpCentre/EYolHGbFqu9AiJDnk7kTaIIBPxoQVMjH3782Qlvh3C0x9w?e=gNw5DG" rel="noopener noreferrer" target="_blank" title="balancing car seat straps">PDF instructions</a> or view the video below
<iframe allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen frameborder="0" height="315" src="https://www.youtube.com/embed/o1WSe1rfneg" title="YouTube video player" width="560"></iframe>

My infant car seat harness is only tightening on one side

Mountain Buggy

protect infant car seat help centre

car seats

protect™

How do I track my order?

How do I cancel my order?

My order was marked delivered but it’s not here.

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

What’s your return policy?

When will I get my refund?

How do I make a return?

What do I do if my item(s) arrives damaged?

What is your cancellation policy?

What if my package gets lost or arrives damaged?

I'm having trouble logging in

My Order

Can the urban jungle buggy be used for jogging as well?

How do I stop my harness straps loosening on my Mountain Buggy?

my Mountain Buggy hand brake isn't working as expected

urban jungle™

How do I travel on a plane with a buggy?

how do I rethread the recline strap on my nano travel stroller?

how do i replace the parcel tray on my Mountain Buggy nano?

the wheels on my nanoª don't seem to touch the ground evenly

My nano or nano duo brake is not working as expected

When I carry my nano the sunhood falls down?

Which airlines will accept the Mountain Buggy nano as carry on luggage?

nano™

how do I reattach the seat fabrics on my duet?

my duet or terrain foot brake is not engaging or disengaging

How to replace the red brake cover on duet, terrain or MB mini buggies

One of my duet front wheels isn't touching the ground

When do I need the left clip for the duet?

duet™

How do I replace the fabric seats on my nano duo?

nano duo™

How do I adjust the tracking device on my terrain buggy?

The front wheel on my terrain seems to wobble or doesn't turn as expected

I'm experiencing some noises from my terrain or duet brake

My terrain or duet handbrake isn't working as expected

The handbrake on my terrain or duet does not stop the buggy?

My terrain or duet hand brake is not fully returning to its original position

I want to repair or replace my duet or terrain handlebar

terrain™

General tyre and tube maintenance

How can I balance the tyre tread on the rim?

tyres & tubes

buggies

What is the suggested lifespan of Mountain Buggy car seats?

The harness adjuster on my safe rotate is slipping

safe rotate™

pod™

juno™

How do I repair a puncture?

Can I replace the handle foam/rubber on my buggy?

How do I clean my buggy?

A nut or bolt has been misplaced from my buggy

The front wheel on my buggy seems a bit stiff or doesn't turn smoothly

Where can I get my older model buggy fixed or obtain parts?

the rear wheel on my Mountain Buggy isn't staying connected to the buggy

Find your product serial number

My buggy frame seems to have movement at the hinge while walking

product instructions

maintenance

Can I use my carrycot for overnight sleeps?

Can I use the new carrycot plus with the older duet buggies?

Can I use my carrycot plus be used for overnight sleep in Europe or the UK?

carrycot plus™

What does the UV rating mean on sun mesh cover products?

Accessories

Where can I find the serial number on my freerider?

How do I replace the grip tape on my freerider?

freerider™

riders